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First mistake: I took my Lincoln MKS to "Auto Glass Now" upon reference from someone else. They did not have the windshield in stock for my car and advised me that they would order and come out to my home the next day.

Second mistake: I allowed them to come out and replace the windshield the following day (nice sunny day). Results: When I drove my car the next day it began to rain. My windshield wipers did not work. (they were working fine prior to the Auto Glass Now working on it), 3 days later, the entire antenna box fell off of the windshield disfiguring my entire windshield, I called them and the arrogance I was met with was so horrible I cannot explain how I felt.

Please, Please, Please--DO NOT TAKE YOUR DECENT CAR TO THESE PEOPLE. THEY DO NOT CARE ANYTHING ABOUT YOU OR YOUR PROPERTY, JUST THE MONEY YOU PAY THEM.

Now I have to take my car back to the Lincoln Dealer to try to correct the problems Auto Glass has caused me at additional cost to me because they claim they are not responsible for the damages! Gonna take them to court!!!

Reason of review: Order processing issue.

Location: Midlothian, Virginia

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